Equ

How Defiant achieved a 51% Increase in Customers
51%

increase in number of customers

29%

increase in spend

15%

decrease in CPA

Case Study

About Equ

Equ is a health and nutrition subscription service that helps members achieve results through tailored programs and ongoing support. Formerly known as Equalution, the brand underwent a rebrand that impacted recognition and share of voice.

They came to Defiant struggling with rising acquisition costs, inconsistent campaigns, and a lack of creative structure. They needed stability, stronger tracking, and ads that would scale without resetting learnings every few weeks. When we partnered in June, growth was slow and costs were climbing. The first two months of the partnership (Jun–Jul) set the foundation for scale. The following two (Aug-Sep) delivered stronger acquisition, lower costs, and more consistent growth.

The Challenge.

When Equ partnered with Defiant, their campaigns were stuck in a rut. The rebrand from Equalution to Equ caused a drop in market recognition, and CAC had climbed sharply. Creative assets were geared toward organic content rather than performance, and tracking was misfiring. Frequent changes in offers and promos reset Meta’s learning phase, preventing ads from gaining traction.
  • Lost recognition after rebranding from Equalution to Equ
  • Reliance on constant discounts limited scalability
  • Ad creative lacked performance focus and diversity
  • Conversion tracking setup was inaccurate, limiting optimisation
Strategy #1

Creative Diversification

We overhauled the creative strategy with a heavy focus on founder-led UGC. By leveraging Amal’s recognisable presence and pairing it with customer-driven content, we made the brand feel authentic and relatable. Regular production of fresh formats gave us consistent testing opportunities, helping us uncover winning messaging angles faster.

Strategy #2

Evergreen Advantage+ Campaigns

We built a foundation of evergreen Advantage Plus campaigns that never turned off. This created stability, reduced the ups and downs from frequent promos, and allowed Meta’s algorithm to build up stronger learnings over time. It gave Equ consistent conversions while freeing budget to test higher-risk creative ideas on the side.

Strategy #3

Adapted Testing Structure

Instead of running our standard 3:2:2 testing, which wasn’t viable with Equ’s higher CAC, we adapted by testing fewer creatives at a time inside Advantage Plus campaigns. This gave us meaningful results faster, without wasting spend across too many variations. The leaner structure allowed us to quickly identify creative formats that scaled.

Strategy #4

Tracking Overhaul

Equ’s Conversions API setup was broken, with poor event match quality. We worked with their developers to repair the integration and properly configure tracking. Within weeks, campaign optimisation improved significantly, cutting wasted spend and helping Meta identify higher-quality customers at scale.

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